TourReady Help
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Knowledge base
General Questions
General Troubleshooting
1
Troubleshooting 101
Getting help
1
How to use our help tools and get in touch with us
Privacy: Who sees what?
1
Who can see my Profile and what do they see?
Getting Set Up: Accounts, Subscriptions, and Payments
Signing Up
6
Your confirmation email
Not receiving TourReady emails
Free Trial
Using Your LinkedIn or Facebook Account to Sign In
Why are there two different types of account ('Hire' and 'Get Hired')?
View all 6
Accessing your account
6
Can't Log In
Forgot User Name
Changing Your User Name
Forgot Password
Changing Your Password
View all 6
Subscriptions and Billing
7
What is and is not included in the free trial?
What happens when my free trial is over?
Paying for monthly subscriptions
Upgrading or downgrading subscriptions
Canceling subscriptions
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Company (Multi-user) Accounts
1
When will multi-user or corporate accounts be available?
Using TourReady to Get Hired
Videos
2
Video: How to browse jobs on TourReady
Video: How to create a calendar event on TourReady
Setting Up and Maintaining Your Profile
7
Can I come back and edit my profile later?
Why do you need all this information?
What happens if I cancel my subscription?
Who can see my profile information?
How do I see who's been viewing my profile?
View all 7
Rockstar Upgrade (Verification)
5
How do I upgrade to a Rockstar Subscription?
What happens if I downgrade from Rockstar to a Basic subscription?
How do I verify work experience?
What if I don't get my Rockstar Verification approved?
Why is my Rockstar job experience locked? And how do I change it?
Jobs: Browsing and Searching
5
How do I search for jobs?
How do I flag interest in a job posting?
How to save a job search?
How do I sort a job search?
How do I return to a saved job search?
Contacting Potential Employers
2
How do I contact an employer about a job they posted?
Why can't I email someone about a job they posted?
My Jobs
3
What are the 3 tabs on the My Jobs Screen?
How do I accept a job offer?
How do I reject a job offer?
My Messages
7
How do I send a Message to multiple people?
How do I attach files to a message?
How do I save or archive a message?
Can I send a Message to someone who isn't in My Contacts?
Delete a Message
View all 7
My Contacts
5
How do I add someone to My Contacts?
How do I create a Contact Favorite?
How do I view my message history with a contact?
How do I block a Contact?
How do I delete a contact?
My Calendar
4
How do I add an event to my calendar?
If the dates of an accepted job or tour changes, does that change my calendar?
How do I show myself as being unavailable to work?
How do I set calendar alerts?
Restricted Plan
7
What is a Restricted Plan?
Why was my account downgraded to Restricted?
Can I apply for jobs on a Restricted plan?
Can employers find me if I'm on a Restricted plan?
How do I downgrade my account to a Restricted plan?
View all 7
Using TourReady to Hire
Videos
3
Video: How to browse crew on TourReady
Video: How to view & hire interested crew on TourReady
Video: How to create a job posting on TourReady
Creating Jobs
4
How To Create a Job Posting
Adding Crew to a Tour or Job
How do I edit a Job Posting?
How To Delete a Job Posting
Creating a Tour
5
How to Create a Tour
Can I edit a Tour after posting?
After I create a Tour, will it be added to My Calendar?
How many Job Postings can I create for a Tour?
How many Jobs/Tours can I create?
Finding Crew to Hire
6
How do I search for crew to hire?
How do I see crew who have expressed interest in my posted job?
Can I search for a specific crew member?
How do I limit my search to a specific location?
How do I know if a crew member has verified experience?
View all 6
Contacting Crew
4
Can I contact crew that isn't in my contacts?
How do I block crew from communicating with me?
Who can see my profile and what do they see?
How do I add someone to my Contacts?
Offering a Job
1
How Do I Offer A Job?
Managing Tours and Jobs
1
Is hired crew notified when a tour or job has been updated?
Managing the Calendar
2
How do I add a Tour or Job to My Calendar?
How do I edit a Tour or Job on my Calendar?
Managing Users and Permissions
0
iOS and Android Questions
Paying for your subscription
1
Can I pay via the mobile app?
Community forums
Showing recent updates
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Suggestions and Feedback
Feature Requests
6
Do you have an idea to make TourReady better?
Posted by
Greg Yorke
,
about 10 years ago
Last Reply
by Laundrie Matthew
almost 9 years ago
To submit a help request ...
Posted by
Greg Yorke
,
almost 9 years ago
Last Reply
by Greg Yorke
almost 9 years ago
Invalid cell Number
Posted by
Kevin Dugan
,
over 8 years ago
Last Reply
by Kevin Dugan
over 8 years ago
See all 6 topics
Support Department
Announcements
1
Holiday Schedule, December 2014
Posted by
Greg Yorke
,
about 10 years ago
Last Reply
by Greg Yorke
about 10 years ago